Wink Lash Studio Policy
We offer only the finest products to care for your lashes. Your stylist will provide a home regimen recommendation of our product line. We highly recommend you use Xtreme products. These products will help keep your lashes longer.
For the comfort of our guests, Wink Lash Studio is a smoke free environment.
For your convenience we accept Visa, MasterCard, Discover, American Express, checks and of course cash. There will be a $25.00 fee for all returned checks.
Pricing and Gratuities
Services and prices are subject to change without Notice. Gratuities are not included with any service pricing but are appreciated.
Appointments for Full Sets of Lashes, Permanent Makeup, Fibroblasting, Hydrafacials, Lash Refills and Spray Tans are highly recommended.
Your appointments are very important to us. We understand that sometimes scheduling adjustments are necessary; therefore, we respectfully REQUIRE 24 HOURS’ notice for cancellations
Cancellations after 24 hours prior to the appointment will be charged for 50% of the scheduled service(s). Multiple occurrences may result in service refusal.
No Show Policy
Your time is valuable and should be spent with valuable people. We ask that you contact us through phone or email to cancel/reschedule your appointment or you will be charged 100% of the cost of the service(s) scheduled. You will not be able to reschedule until your balance is paid. Multiple occurrences may result in service refusal.
If you are running late for your appointment, we ask that you please contact us to let us know. We will perform your service in the time remaining in your designated service time. If you arrive beyond 15 minutes, you may not receive the service(s) scheduled or may be asked to forfeit your appointment and a cancellation fee will apply. Should this happen multiple time you will be prohibited from scheduling future services.
Children & Pets
To ensure our clients at Wink Lash Studio will relax and enjoy their service, we kindly ask you to leave your children at home. Pets are not allowed on the premises. If you have a service animal lease advise the receptionist at the time of booking you appointment.
Wink Lash Studio will require a deposit for Full Sets of Lashes, Permanent Make Up, Fibroblasting, Hydrafacials, Lash Lifts and New Client Refills. We will require a deposit to book these appointments. If you should need to cancel or reschedule please allow 24 hours notice and the deposit will be refunded.
Wink Lash Studio strives to have 100% customer satisfaction.
We stand behind our work. If for any reason you are not satisfied with your service, we will fix it to your satisfaction. We do not give refunds for services rendered.